At Pinnocent, the safety of our users has always been our number one priority. Since launching in 2015, our platform has been built around trust, transparency, and secure online transactions.
Over the years, we have processed thousands of transactions and served users across Nigeria. Unfortunately, as our platform grew, fraudsters also tried to abuse our system.
This is why Pinnocent introduced mandatory BVN and NIN verification for sellers and users involved in financial transactions. This article explains why verification is important, how it protects everyone, and why your information remains secure.
In 2024, we noticed a serious fraud pattern affecting both buyers and sellers.
Some scammers created two separate accounts:
The scam worked like this:
This activity was harming our community, creating financial risks, and affecting our payment systems.
As a result, our payment providers strongly recommended strict KYC procedures to prevent money laundering and fraudulent transactions.
To protect our users and our platform, Pinnocent introduced:
Each verified BVN can only be linked to one Pinnocent account.
This policy prevents fraudsters from creating multiple accounts to abuse the platform.
It also helps us identify suspicious activities and cooperate with financial institutions when necessary.
The verification process is simple:
You submit your BVN or NIN.
Our system sends a secure encrypted request to Prembly.
Prembly verifies your information directly with official databases.
Prembly sends back only the information needed for verification, such as:
Your bank account is then verified to ensure the account name matches your BVN details.
Many users are afraid of submitting their BVN because they think websites save or misuse their information.
Pinnocent does not save your BVN number in our database.
The verification process happens securely through Prembly's API.
Your BVN remains protected and confidential.
Only the necessary information needed to verify your identity is returned to our system.
After your BVN is verified, we ask you to verify your bank account.
This is another layer of security.
The name on your bank account must match the name associated with your verified BVN.
If the names do not match, withdrawals cannot be processed.
This policy prevents:
Every verification request made on Pinnocent costs money.
Identity verification providers charge us for each verification request processed.
This small verification fee helps us:
Pinnocent works with Prembly, one of Africa's trusted identity verification providers.
Prembly helps businesses:
Fraud stops here. Security and trust remain our highest priorities.
Pinnocent does not tolerate scams.
Whenever suspicious activities are detected:
Our goal is simple:
Pinnocent has been active since 2015.
Over the years, we have continuously improved our security systems to protect our users from fraud and abuse.
Sometimes people misunderstand our verification process and assume we request BVN information for the wrong reasons.
The truth is simple:
Your security matters to us.
BVN and NIN verification are not designed to invade your privacy. They exist to protect our users, prevent scams, stop money laundering, and ensure that only legitimate users can transact on Pinnocent.
Your BVN remains secure, your data is protected, and our partnership with Prembly allows us to provide industry-standard identity verification services.